Privacy Policy

Rent & Drive Group S.A. ("Rent & Drive CV", "we", "us") is the data controller responsible for the personal data collected through this website and during the rental process. We are based at J32R+PCX, Behind Enacol Gas Station, Santa Maria, Sal, Cape Verde. Contact: info@rentanddrivecv.com.

We collect personal data that you provide directly, including:

• Contact details: full name, email address, phone number.
• Booking information: rental dates, pick-up location, vehicle choice, number of riders.
• Identity documents: driving licence number (required by law for vehicle rentals).
• Payment information: processed securely by our payment provider; we do not store full card details.
• Technical data: IP address, browser type, and pages visited, collected automatically via cookies (see our Cookie Policy).

We use your personal data to:

• Process and manage your vehicle rental reservation.
• Send booking confirmations and important service communications.
• Comply with legal obligations under Cape Verdean law.
• Respond to enquiries and provide customer support.
• Improve our website and services (using anonymised analytics data).

We do not use your data for automated decision-making or profiling, and we do not sell your data to third parties.

We process your data on the following legal bases: (a) contract performance — to fulfil your rental reservation; (b) legal obligation — to comply with applicable laws; (c) legitimate interests — to operate and improve our services; and (d) consent — where you have explicitly agreed (e.g. marketing communications).

We retain personal data for as long as necessary to fulfil the purposes described in this policy, typically for a period of 5 years following the completion of a rental, in accordance with our legal and accounting obligations. Afterwards, data is securely deleted.

We may share your data with trusted third parties only where necessary, including: payment processors, email delivery services, and government or law enforcement agencies where required by law. All third parties are contractually obligated to protect your data and use it only for the specified purpose.

You have the right to:

• Access the personal data we hold about you.
• Rectify any inaccurate or incomplete data.
• Erase your data where we have no legitimate reason to continue processing it.
• Restrict or object to certain types of processing.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at info@rentanddrivecv.com. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of the last update. We encourage you to review it periodically.

For any questions about this Privacy Policy or to exercise your data rights, contact us at:
Rent & Drive Group S.A. — Email: info@rentanddrivecv.com — WhatsApp: +238 984 51 38